Frequently Asked Questions

Advertising technology, explained clearly

Answers to common questions about AdLever audiences, campaign setup, channels, creative, pricing, integrations, partnerships, and support.

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FAQ

Everything you need before you launch

Start with the most common questions. If you need account-specific or campaign-specific help, use the AdLever Help Center.

Support
01
Where can I get help?

AdLever offers a Help Center with support resources and a knowledge base. You can also contact the team when you need assistance with the platform or a campaign.

Partners
01
Can agencies partner with AdLever?

Yes. AdLever works with digital agencies and other partners that want to use the platform for client campaigns or extend their advertising capabilities. Learn more on the Partners page.

Getting Started
01
What integrations are available?

Wix is currently available. Additional integrations such as Mailchimp and WordPress are coming soon and are clearly marked as coming soon until they are ready. See the full list on the Integrations page.

Pricing
01
How does campaign pricing work?

Campaign pricing depends on audience size, channel, frequency, and whether you bring your own audience or use AdLever audience data. Try the planning estimator on the Pricing page.

Reporting
01
What reporting tools are available?

AdLever provides campaign reporting focused on delivery and performance signals such as impressions, engagement, audience quality, and other campaign metrics in a clear dashboard experience.

Channels
01
Can I show streaming TV ads to people on my customer list?

Yes. AdLever is designed to activate first-party lists by matching eligible records to households and using that audience for connected TV, streaming, video, and display campaigns.

Channels
01
Where can my ads appear?

Campaigns can run across display, premium video, streaming TV, and premium streaming inventory. Specific services and placements depend on campaign requirements and available inventory. Browse what is available on the Channels & Inventory page.

Creative
01
How does AdLever help with ad creation?

You can upload approved creative or use AdLever's creative tools to help prepare campaign-ready assets for display and video placements.

Audience
01
Can I reuse audiences from previous campaigns?

Yes. Saved audiences can be reused so recurring or follow-up campaigns do not need to start from scratch.

Audience
01
What kinds of audiences can I target?

You can use first-party customer records, saved campaign audiences, geographic and household criteria, and AdLever audience data to build campaign-ready groups.

Getting Started
01
Do I need to be a marketer to use AdLever?

No. The platform is designed to make sophisticated advertising workflows understandable for business owners, marketers, and agencies without requiring a media buying specialist.

Getting Started
01
How do I get started with AdLever?

Create an account, bring in an audience or build one with AdLever, add campaign creative, choose your channel and campaign settings, then launch through the guided workflow.

Getting Started
01
Who is AdLever built for?

AdLever is built for businesses that want to grow or re-engage their customer base, as well as agencies and partners managing campaigns for clients.

Still have questions?

Ready to see how AdLever fits your campaign?

Talk to the team about your audience, channels, and campaign goals, or start advertising through the guided workflow.